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Guide To Using Webhooks To Integrate With Other Applications

Ryan Alex

Last Update 2 ปีที่แล้ว

By using a Webhook with Zapier, it's possible to export data out of the system to use with other platforms/systems. If you use multiple systems, this can be helpful if you want to export information into a spreadsheet for a variety of purposes for your business.


How to set up a Webhook:


1. Create or Log In to your Zapier account.


- Visit zapier.com to log in or create an account. Ensure you have a Zapier account created before moving on to the next steps.


2. Create a trigger to execute a webhook.


There are several options to do this. You can create a trigger to fire off based on a form or survey being submitted, an appointment being booked, a trigger link being clicked, a two-step order form being completed, and more. 


In our example, we’ll use an appointment booking to export information into Google Sheets.


- Create a trigger for your webhook.

- Here, we’re creating a trigger based on a specific calendar so that when appointments are booked in that calendar, the webhook will export information to Google Sheets.

- We have to retrieve the Webhook URL from Zapier to paste into Part 2 of the trigger. Keep this window open for now so you can come back and paste the Webhook URL.


3. Set up the Webook in Zapier.


- In Zapier, set up your webhook accordingly so that the webhook app does the ‘catch hook’ action.

- The Custom Webhook URL will be created.

- Copy this URL and paste it into the trigger in the previous step.

- Save and activate the trigger.


4. Test the Webhook


- In your system, navigate to the calendar you created the appointment booking trigger for.

- Book an appointment in the calendar as a test.

- Back in Zapier, click “Find Data” to retrieve the test appointment data you just submitted.

- Map the fields appropriately. Here you’re essentially telling Zapier to pull the first name to the First Name column, last name to the Last Name column, etc. from the webhook.

- Click Continue > Test & Continue > Done Editing.

- Your Zap is now ready!

- Steer to Google Sheets to confirm it is working correctly, and you’re all set.

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