How to Setup Sendinblue

Keep in mind, Sendinblue is NOT an email routing and tracking application. It is a 3rd party email marketing software. This article will walk you through the full process of creating your Sendinblue account.

1. Select a Plan and Create an Account at www.sendinblue.com. 

Sendinblue has a variety of plans available, from as low as $0 (a trial account) to $65 a month. We're going to walk you through what each plan offers:

- Trial: Great to test it out, not great for a functioning business

- $25/Month: Send & receive up to 10,000 emails. Good option for smaller business.

- $65/Month: Send & receive up to 20,000 emails. Best solution for marketing pros. Includes Facebook and retargeting ads, marketing automation, up to 20 landing pages, and up to 10 users.

- Enterprise plan: a customized solution if you're looking for more than the above. You have the option to fully customize a plan based on your business needs.

Note: None of the above plans include a dedicated IP address which can impact successful email deliverability.

2. Create your subdomain in SendInBlue.

- Log in to your Sendinblue account and your DNS manager (Godaddy, Cloudflare, etc)

- Select the domain you want to use for Sendinblue from a domain you already own or have purchased (helpdesk.com). You will set-up a subdomain (mg.helpdesk.com) for SendInBlue so it's ok to choose a domain that is already being used.

- Navigate to the 'Senders and API's' tab within SendInBlue and select 'Domains'

- Create a subdomain such as mg.yourdomain.com or replies.yourdomain.com and enter it in the Domain Name field.

- Click Add Domain

3. Setup the Subdomain Records in Your DNS Manager

- In Sendinblue, you will see the DNS entries; 3 TXT records and a TXT (SPF) record. Go into your DNS manager where you will set up the DNS entries.

- Navigate to the DNS record section for the domain you are using within SendInBlue. You will now set up the 4 DNS records to ensure proper sending, replies and tracking. Follow directions in SendInBlue. Records are unique to your domain and SendInBlue account.

- After adding and saving all 4 records, click "Record Added. Please Verify" next to each record within SendInBlue. All 5 should have the green check mark. If any do not, check the record and re-attempt.

NOTE: If the green check marks are not showing up, you'll want to ensure that the Host pieces for each record only have the sub-domain piece of the total record. For example, if the total record is mailo._domainkey.mg.mydomain.com, you would only put in mailo._domainkey.mg

4. Add SendInBlue as your SMTP Provider

- Navigate to your Account Settings > Select MailGun & SMTP

- Select 'Add Provider'

- In Sendinblue, navigate to the 'SMTP & API' tab and select SMTP

- Enter the information from Sendinblue into your account.

- Save to confirm your changes.