Guide to Set Up a Subdomain for Memberships

What comes after the "www." in a web address or after the "@" in an email, is the domain which is the name of a website. For example: testsamplewebsite.com. Potential issues can arise if the domain in your system is points at more than a single place, such as for general use in your funnels, etc., and also for a membership portal..

We recommend you to have a subdomain for something like a membership portal (in this instance, we'd recommend using a subdomain like members.yourtestwebsite.com). 

Steps to set up a subdomain:

Step 1: Within the Membership section, under Settings > Domains, connect the non-www (such as yourtestwebsite.com) with the www. version:

NOTE: The best practice is to have one of the domains in your CRM. Have the other be a re-direct with your DNS manager (such as GoDaddy, Cloudflare, etc.), so that there won't be any conflicts. For example, have testsamplewebsite.com as the domain in the CRM and within your DNS manager, set up the www. to redirect to testsamplewebsite.com